Shipping policy

Last updated: July 26, 2026

1. Processing Time:
Orders are typically processed within 1-3 business days of purchase. Processing times may be longer during high-demand drops or holidays — we’ll note any delays on our site or social channels. 

2. Shipping Rates & Delivery Times:
Shipping rates and estimated delivery times are calculated and displayed at checkout based on your location and chosen shipping method.

3. Order Tracking:
Once your order ships, you’ll receive a confirmation email with a tracking number so you can follow your package’s progress.

4. Shipping Locations:
We currently ship to USA & Canada. If you’re outside this area and want to check availability, contact us at KIITF.Official@yahoo.com.

5. Lost or Delayed Packages:
We are not responsible for delays caused by the shipping carrier, customs, weather, or other events outside our control. If your tracking shows an issue or your package hasn’t arrived within the estimated window, contact us at KIITF@Official@yahoo.com and we’ll help investigate.

6. Incorrect Shipping Information:
Please double-check your shipping address at checkout. We are not responsible for orders shipped to an incorrectly entered address. If you notice an error, contact us as soon as possible after placing your order — we’ll do our best to update it before it ships.

7. Damaged in Transit:
If your order arrives damaged, contact us within 5 days of delivery at KIITF.Official@yahoo.com with photos of the damage, and we’ll arrange a replacement or refund.

8. Contact Us
Questions about your shipment? Reach out:
KIITF
Email: KIITF.Official@yahoo.com
Website: Kiitfam.com